Guests rarely mention a perfect clean, but they always mention a bad one. A clear, consistent turnover checklist is how you make every arrival feel the same: fresh, calm and ready.
Share a version of this with your cleaners and ask for a few photos at the end of each clean. It protects them as much as it protects you.
Every turnover
- Fresh linens and towels, with beds made the same way every time
- Kitchen wiped down, dishes put away, fridge emptied of guest food
- Bathrooms cleaned, with toilet paper, soap and shampoo restocked
- Floors vacuumed and mopped, rugs straightened
- Trash and recycling out, bins lined
- Thermostat, lights and blinds reset to your arrival settings
- Welcome note and Wi-Fi card in place
- Photos of each room sent to you or your assistant
Monthly
- Test smoke and carbon monoxide detectors
- Deep clean the oven, fridge and under furniture
- Check for wear: chipped dishes, stained linens, loose fixtures
- Restock deep-storage supplies before they run out
Make it easy to follow
- Go room by room. Order the list the way a cleaner moves through the home.
- Show, don't tell. A photo of a correctly made bed or a staged kitchen counter beats a paragraph of instructions.
- Keep a "found and fixed" note. Ask cleaners to note anything broken, missing or low, so it gets handled before the next guest.
Coordinating cleaners across several homes? Our operations support handles scheduling, photo checks and follow-ups for you.
